Masterclass - Digital Leadership


21 Jan 2015


Manchester Central Convention Complex
Windmill Street
M2 3GX



Sponsored by
civica logo


Free for Solace Members. Public Sector Non-member delegates can attend for a fee of £149.00 + VAT
To apply for a place, email


Too often opportunities associated with new technology are seen as part of a distinct, technical policy area, considered separate from traditional areas such as economic growth, health and social care or education. This master class with consider the transformative qualities of the digital world and how leaders can harness this to redesign services, change behaviour and create a new interactive relationship with citizens.  

All delegates are also invited to join the following CIVICA CONFERENCE sessions:
11.45 to 12.30: Keynote plenary with Sir Chris Hoy MBE
12.30: LUNCH in the Expo Exhibition
16.45 to 17.30: Keynote plenary with Alex Hunter

To read the report from the Keynote Plenary Session with Sir Chris Hoy MBE please click here
To read the report from the Solace Digital Masterclass please click here 

To download the presentations please click on the relevant links within the Programme below. 

Masterclass Programme 


Arrival and tea/coffee


Chair’s welcome and introduction to the day
Chair: Chris Ginnelly, Managing Director, Civica GroupLimited


Overview: Digital Leadership
Digital solutions are a fundamental building block of the redesign challenge of the next few years. Leaders need an appreciation of, and direct access to, the skills required to make the most effective use of it. What are the skills senior managers need to enable them to lead in a digitalised environment.
Speaker: Catherine Howe, Chief Executive Public-i

A copy of the presentation can be found here


CASE STUDY: Trafford Innovation and Intelligence Lab
Trafford has established an Innovation and Intelligence Lab - a multi-agency, multi-disciplinary team, using digital social innovation to improve services, understand behaviour, and inform citizens.
Speaker: Jamie Whyte, Head of the Trafford Innovation and Intelligence Lab

A copy of the first part of the presentation can be found here.
A copy of the second part of the presentation can be found here.


Refreshment Break


CASE STUDY: Calderdale Council
Speaker: Merran McRae, Chief Executive

A copy of the presentation can be found here


Q & A


Chair’s Summary and end of Masterclass