16th July 2019
Adopting Disruptive Technology to delivery workforce opportunity
Organisations are increasingly turning to new technologies to reduce costs, increase revenues and improve the quality of goods and services. But there’s much more to making a success of emerging technology than plugging it in and switching it on.
Success hinges on the human factor. By connecting their workforce to these new technologies, business leaders and HR professionals can create more jobs, not less, provide more interesting roles and unleash the ingenuity of their people.
AI and automation are sweeping through the world of work. Whether it’s checking the quality on the production lines or walking customers through their option for switching a current account, the technology is gathering pace by the day.
PA Consulting, working in conjunction with the Chartered Institute of Personnel and Development (CIPD), conducted research that takes an objective view of the impacts of AI and automation in UK workplaces and the investment decisions that employers make. Overall, the findings show that AI and automation are radically shaping work and jobs, making jobs more skilled and interesting and creating better, more fulfilling jobs for employees.
Organisations are increasingly turning to new technologies to reduce costs, increase revenues and improve the quality of goods and services. And we believe this applies to local government organisations as well.