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Advice, Articles
& Guidance

Advice, Articles
& Guidance

Practical Advice, Articles & Guidance

We are going through unprecedented times and understand that over the past week, many of us have transitioned to new ways of working at short notice.

In order to help support each other through these challenges and changes, we’ve pulled together some resources fro trusted sources on resilience, remote working, mental health, and wellbeing, alongside some sharable resources to help support you and your teams over the coming weeks.

We’ll be updating the information on this page on a regular basis, so please feel free to get in touch if you have any resources such as blogs, videos or infographics you’d like to share.


Resilience Report

Robertson Cooper have developed a free i-resilience report to reveal which of the four key components users naturally draw on for resilience – confidence, adaptability, purposefulness and the need for social support.

Find out more about your personal resilience needs and that of your team.

Click here to take a further look.

Remote Working

Remote Work Kit

Preparation for you and your organisation

Remote Tools has presented an article outlining the difficulties of remote work for those who have no prior experience and how we can adapt instantaneously and effectively.

Click to read

Crowdsourced Tips

Volunteers have come together to provide tips on remote working in this document. These tips range from providing online tools and applications which may help you, to educational links to help you and your family whilst working from home.

Download the brochure

Online Meetings, Facilitation & Events

This crowdsourced document hosts videos and guides on how to virtually facilitate sessions, host meetings, use online spaces effectively and tips on how you can successfully move to remote working.

Read more

How To Work From Home Without A Living Room Or A Comfortable Chair

Refinery29, the leading global media company focused on young women, have put together some helpful guidance for people who don't have access to a dedicated workspace at home.

Click to read on R29

Managing additional home working exposure

From Solace Business Partner, Zurich

With the current guidance on coronavirus limiting travel to and from workplaces, it’s likely that more of us will be working from home more than we usually do, and for some it might be the first time. Whether you’re new to this or a seasoned veteran, there are a few things we can all do to keep healthy and connected.

Download the brochure

Mental Health & Wellbeing

Mental health advice

Looking after your mental health

The Mental Health Foundation has worked alongside colleagues at Public Health England and the Department of Health and Social Care to create a guide to looking after your mental health during the outbreak.

Read more

Community action response

5 Tips to help your community

Eden Project Communities has joined forces with leaders from different sectors to launch their Community Action Response outlining how we can support our communities.

Download the brochure

Coronavirus & your wellbeing

Information & support

The mental health charity, Mind has released a wellbeing article including checklists for staying home, ways to relax and be creative, along with how to keep your mind stimulated through the outbreak. There is also further information on how to manage anxiety and claustrophobia through this time.

Read more

Mindfulness at Your Fingertips

The Anxiety & Depression Association of America’s blog on ‘Accessing Your Ability for Mindfulness in Times of Stress: Mindfulness at Your Fingertips’ talks through how you can engage in mindful breathing/walking to reduce stress.

Read more

How are you today?

'Form' has created a useful poster so that you can take a moment, reflect and notice how you're feeling today. Take a look at these questions to practice taking a moment for your mental health.

Download the brochure

Resources to Share

Shareable/Printable Resources

How to help

Across the UK, hundreds of groups have sprung up in order to help support the most vulnerable people in our communities.

To find a mutual aid group in your area, click here to visit the COVID Mutual Aid site. 

Your NHS Needs You!

NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this we need an ‘army’ of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. Our doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer.

To register your interest, click here to be taken to the Good Sam site.

Ways to Help During the Coronavirus Crisis

We’ve put together a short guide for anyone wondering how they can help during the Coronavirus crisis.

Click here to download your copy, and feel free to let us know if you know of any other non-profits supporting the most vulnerable during the crisis we can help to raise awareness of.


A video from The Guardian

In this short video from The Guardian, Australian academic, psychologist and author Lea Waters discusses how altruistic behaviours are vital for our mental health as we come to grips both personally and as a society with the coronavirus crisis.

Click here to watch the video on The Guardian website.


Blogs & Useful Articles

PHE blog: novel coronavirus - what you need to know

Public Health England is addressing common questions on its Public Health Matters blog.

Click to read

PHE blog: what is contact tracing?

One of the ways in which PHE seek to protect the public from infectious diseases like novel coronavirus (COVID-19) is contact tracing. In this blog Nick Phin, Deputy Director at PHE’s National Infections Service, answers some questions about what is contract tracing.

Click to read

PHE blog: what is self-isolation and why is it important?

Public Health England explains what self-isolation is, why it is important, and which groups are currently being advised to self-isolate.

Click to read

PHE Campaign Resource Centre: novel coronavirus

Public Health England has launched a UK-wide public information campaign to advise the public on how to slow the spread of coronavirus and reduce the impact on NHS services. Its Campaign Resource Centre holds materials that can be used by councils for distribution to their communities.

Click to read

Coronavirus - what you need to know

A useful page of regularly updated FAQs put together by Public Health England.

Click to read

Claiming benefits

The Department for Work and Pensions has published information on coronavirus and claiming benefits on its Understanding Universal Credit website.

Click to read

COVID-19 outbreak - councillor guidance

The Local Government Association have developed a COVID-19 guide for councillors, focusing on issues relevant to their involvement in leading and protecting their communities during the coronavirus outbreak, as well as in delivering the full range of normal council services.

Click to read

A Whole New World: Public Service in the time of Coronavirus

A blog by Adrian Brown, Executive Director, Centre for Public Impact, Andy Brogan, Partner, Easier Inc, Anna Randle, Chief Executive, Collaborate CIC & Toby Lowe, Newcastle Business School.
Coronavirus is creating a huge number of radical challenges for “public servants” from all sectors. How will we care for people when our workforce is sick or isolated? How will people reliant on gig economy jobs put food on the table? These and other incredible challenges are creating a whole new world for public servants to work within.

Click to read

Twenty tips for guarding against depression and anxiety in the era of self-isolation

Those of us who joined us at our 2019 Solace Summit may remember Alastair Campbell's talk which focused on mental health. In this blog, Alastair shares twenty tips for guarding against depression and anxiety in the era of self-isolation.

Click to read

Beyond COVID-19

Long-term Solace sponsor EY have published a report via their think tank, EYQ which provides some insights into the new normal that lies beyond the COVID-19 pandemic, and what considerations business leaders should factor into planning for the new normal today.

Download the brochure

Knowledge Sharing

Working Parents/Carers and Childcare during Covid-19 closures: Safeguarding Risks/Implications

It’s vital to ensure that organisations are aware of all the safeguarding risks associated with distance learning and children in the workplace. We are here to help our customers who are affected by the impact of Covid-19 in these challenging times and have created this guide on some of the safeguarding risks and implications.

This content has been shared with us by Solace Business Partner, Zurich.



Zurich Risk Insights: The Cyber Dimension of the Coronavirus

Now is also the time to be vigilant against cyber-attacks. Since the beginning of February a five-fold increase in the number of cyber incidents has been noted, particularly in Europe. In addition to generating awareness the document aims to outline practical tips for companies and individuals on how to mitigate cyber risks in the current situation and beyond. Read the article here.

This content has been shared with us by Solace Business Partner, Zurich.