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Information Hub

Information Hub

Welcome to our Coronavirus Information Hub

With information and advice notes being released daily from various governing bodies, we understand that it can be time-consuming to track down the latest information and guidance.

That’s why the team at Solace are working hard to keep our Coronavirus Information Hub up-to-date with important information and updates from trusted sources – so you can access all the essential information you need, in one place.

We’ve also created an area for resilience, remote working and wellbeing, which we’re updating with blogs, articles, videos and top tips to help support you and your workforce over the coming weeks.

Solace is keen to share positive examples of the innovative approaches local authorities and their teams are taking in response to the crisis. If you have something to share with a view to this being published on our website, please do get in touch by sending an email to

Solace Statements & Press Releases

Solace is in contact with Public Health England (PHE), the Department for Health and Social Care and the Ministry of Housing, Communities and Local Government regarding the emerging situation with the outbreak of the Coronavirus. Local authority Directors of Public Health are in close contact with PHE.

To view our latest statements and press releases on COVID-19 you can either visit our Solace News section of the website or click on the links below to be taken directly to each article.

Working together to save lives

A message from our President, Martin Swales on working together to tackle Coronavirus, as published in the LGC and MJ.

Click to read

Shielding the most medically vulnerable - Local support system guidance update

This is a short update on the ‘Shielding’ work MHCLG are working on with Government and LRFs to protect the most medically vulnerable.

This document includes links to download both the Guide for Local Authorities and Local Resilience Forums on the system to support those who are clinically extremely vulnerable to COVID-19.


The Emergency Storage Facility Proforma

Click to read

Solace Statement on Coronavirus

Our statement on coronavirus also includes an update on our forthcoming events.

Click to read

Elections Update

An update on the May 2020 elections.

Click to read

Connecting People

This is an unprecedented situation and we want to try and help you deal with the problems you are facing. If you have a particular issue – either directly or indirectly related to the coronavirus – that you’d like to discuss with other Solace members, let us know by sending an email to We will float these issues, anonymously, with a view to creating networks to share thoughts and approaches.

Talking to government

If you have any questions or concerns you would like Solace to raise with Government, through our established channels, please email in confidence to

We cannot promise to get answers to every request but we will do our best to flag the issues facing the sector and, where we can get clarification from relevant Departmental officials with a view to sharing any information and insight.

Skills Gaps - Help us build a clearer picture

The last week has been challenging. Colleagues across the country have been working extremely hard to support our local communities in extreme conditions. Thank you for everything that you are doing.

As the situation develops Solace wants to support you in whichever way we can, via the information we share, our discussions with Government and the interim resources we can make available. To help us do this we need a clear picture of the support required and how that changes through the crisis. We will then be able to organise our own resources, associates and partners to help where it is most needed.

Please take 1 minute to complete the short survey below, to advise us of the emerging gaps in your organisation.

We appreciate this will change rapidly over the coming weeks but a snapshot of where we are today will be critical in shaping our response and what we ask of others.

Thanks in advance for your time.

Resilience, remote working and wellbeing

We are going through unprecedented times and understand that over the past week, many of us have transitioned to new ways of working at short notice.

In order to help support each other through these challenges and changes, we’ve pulled together some resources fro trusted sources on resilience, remote working, mental health, and wellbeing, alongside some sharable resources to help support you and your teams over the coming weeks.

We’ll be updating the information on this page on a regular basis, so please feel free to get in touch if you have any resources such as blogs, videos or infographics you’d like to share.

Click here to visit our Advice, Articles and Guidance page.

Advice Notes from the Government and Public Health England

Both the Government and PHE have published a series of advice notes to assist various organisations in providing advice on coronavirus, preventing the spread of respiratory infections, managing suspected or confirmed cases, providing advice to individuals who have travelled to specific areas, and action to take if people come into contact with someone who is self-isolating or a possible or confirmed case of COVID-19.

Click the blocks below to view all advice notes in each category.

Full guidance on staying at home and away from others

Published 23/03/2020

The single most important action we can all take, in fighting coronavirus, is to stay at home in order to protect the NHS and save lives.

Click to read

Service Provider Advice Notes

COVID:19 Government Advice Notes - Service Providers

Click to read

Employer & Personnel Advice Notes

COVID:19 Government Advice Notes - Employer & Personnel

Click to read

Governance Advice Notes

COVID:19 Government Advice Notes - Governance

Click to read

Community Leader Advice Notes

COVID:19 Government Advice Notes - Community Leader

Click to read

Local Economy Advice Notes

COVID:19 Government Advice Notes - Local Economy

Click to read

Guidance from religious groups

Guidance from the Church of England

Read guidance on COVID:19 from the Church of England.

Click to read

Advice from the Catholic Church

Read advice on COVID:19 from the Catholic Church.

Click to read

Guidance from the Muslim Council of Britain

Read advice on COVID:19 from the Muslim Council of Britain.

Click to read

Global Perspectives

Solace is continuing to work with our international sister organisations to pool knowledge and resources as we all work to respond to the outbreak.

NEW(01/04/2020): Catch up with the latest instalment of perspectives from local government leaders across the globe and how they are all responding to Covid-19 by clicking here.

Meanwhile, the National League of Cities is also tracing the actions taken by American cities. Its Local Action Tracker can be accessed here.

The International Monetary Fund has created a policy tracker which traces economic policy responses, at different tiers of government in most countries worldwide, to the Coronavirus.

The Bloomberg Harvard City Leadership Initiative and faculty from across the university, including Harvard Kennedy School, Harvard Business School, and the Harvard T.H. Chan School of Public Health are leading classes focused on emergency preparedness, emergency response, crisis leadership and crisis communication. Click the links for resources on ‘crisis leadership essentials’, ‘crisis leadership slides’, and ‘critical public health information aimed at mayors’

The International City/County Management Association (ICMA) has created a dedicated resource page that provides information on chains of command, crisis communications, workforce, and tips on what to do if you have any potential gaps in your organisation.

There is also a series of blog posts from leaders across the world, including one from Solace Managing Director Graeme McDonald.