Please enable JavaScript.  This webapp requires JavaScript to work.

Service Provider
Advice Notes

Service Provider
Advice Notes

COVID:19 Government Advice Notes - Service Providers

COVID-19 Hardship Fund guidance

Published 24/03/2020

Guidance to billing authorities on using their allocation from the hardship fund to deliver financial support, including reduced council tax bills, to economically vulnerable residents in their area.

Click to read

Guidance on early years settings and childcare closures

Updated 24/04/2020

Guidance for local authorities, early years settings and childminders about childcare provision following the outbreak of coronavirus (COVID-19).

Click to read

Guidance on shielding and protecting the most vulnerable

Updated 24/03/2020

This guidance is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition, and for their family, friends and carers. It is intended for use in situations where the extremely vulnerable person is living in their own home, with or without additional support. This includes the extremely clinically vulnerable people living in long-term care facilities, either for the elderly or persons with special needs.

Click to read

Adult social care ethical framework

Published 19/03/2020

This framework intends to provide support to ongoing response planning and decision-making to ensure that ample consideration is given to a series of ethical values and principles when organising and delivering social care for adults.

Click to read

Information for hostels and day centre providers for rough sleepers

Updated 25/03/2020

Information on coronavirus disease (COVID-19) for hostel or day centre providers of services for people experiencing rough sleeping.

Click to read

Guidance for schools and other educational settings

Updated 13/05/2020

Guidance and advice about coronavirus (COVID-19) in educational settings for staff, parents and carers, pupils and students.

Click to read

Guidance on vulnerable children and young people

Updated 19/04/2020

Questions and answers about the provisions being made for vulnerable children and young people.

Click to read

Isolation guidance for residential educational settings

Updated 27/03/2020

The Government has issued guidance to confirm which residential settings they consider a household and how to manage isolation

Click to read

Implementing social distancing in education and childcare settings

Published 07/04/2020

Guidance for education and childcare settings on how to implement social distancing.

Click to read

Safeguarding in schools, colleges and other providers

Published 27/03/2020

Guidance for schools and colleges to support them keeping children safe, including online, during the coronavirus (COVID-19) pandemic.

Click to read

School closures guidance

Updated 31/03/2020

What schools will need to do during the coronavirus (COVID-19) outbreak.

Click to read

Guidance for care of deceased

Published 31/03/2010

Advice primarily designed to assist people required to manage bodies of deceased persons infected with coronavirus (COVID-19).

Click to read

Guidance on changes to the Care Act

Updated 01/04/2020

Changes to the Care Act 2014 to help local authorities prioritise care and support during the coronavirus (COVID-19) outbreak.

Click to read

Free school meals guidance

Updated 20/04/2020

This guidance explains what schools should do to make sure eligible pupils have continued access to free school meals where the pupil is not attending school.

Click to read

Children's social care services guidance

Updated 06/05/2020

Advice about coronavirus (COVID-19) for local authorities and their partners to help support and protect vulnerable children.

Click to read

Guidance on managing the deceased during a pandemic

Published March 2020

Managing the decease during a pandemic.
Guidance for planners in England.

Click to read

Waste management guidance

Published 07/04/2020

A guide to help local authorities and other waste collectors prioritise their waste collection services during the coronavirus pandemic.

Click to read

Online education resources

Updated 13/05/2020

Online educational resources for schools and parents to help children to learn at home.

Click to read

Guidance on financial support for schools

Published 07/04/2020

Guidance on funding available to schools to support them with costs associated with coronavirus (COVID-19).

Click to read

European Structural and Investment Funds Programme guidance

Updated 28/04/2020

A series of documents and updates regarding the 2014 to 2020 European Structural and Investment Funds Programme and the response to COVID-19.

Click to read

Guidance for commissioners and service providers for those dependent on drugs or alcohol

Published 15/04/2020

COVID-19 guidance for commissioners and service providers for those dependent on drugs or alcohol

Click to read

Guidance for looking after people who lack mental capacity

Published 09/04/2020

Guidance for health and social care staff who are caring for, or treating, a person who lacks the relevant mental capacity.

Click to read

Guidance on hospital discharge service requirements

Updated 20/04/2020

Sets out how health and care systems and providers should change their discharging arrangements and the provision of community support during the coronavirus situation.

Click to read

Adult social care action plan

Updated 16/04/2020

How the government will support the adult social care sector in England throughout the coronavirus outbreak.

Click to read

Closure of educational settings: information for parents and carers

Updated 16/04/2020

Information for parents and carers about the closure of schools and other educational settings following the outbreak of coronavirus (COVID-19).

Click to read

Covid-19 Hardship Fund Q&A

Published 16/04/2020

Following the announcement of the £500m hardship fund at the Budget on 11 March,
the Department has received a number of queries on some detailed implementation
aspects of the scheme. This letter sets out the Department’s view on some of the
most common queries.

Click to read

Guidance for managing a funeral

Published 19/04/20

Guidance for managing a funeral during the coronavirus (COVID-19) pandemic.

Click to read

Local death management

Updated 14/05/2020

Statutory guidance for local authorities in England on Schedule 28 to the Coronavirus Act, which provides powers to support local and national death management.

Click to read

How to protect care home residents and staff

Published 02/04/20

How to protect care home residents and staff during the coronavirus outbreak.

Click to read

SEND risk assessment guidance

Updated 26/05/20

Guidance for special schools, specialist colleges, local authorities and any other settings managing children and young people with complex special educational needs and disability (SEND).

Click to read

Guidance on financial support for education, early years and children’s social care

Updated 21/04/20

Funding and financial support available for education, childcare and children’s social care organisations.

Click to read

Actions for schools

Updated 19/04/20

What schools need to do during the coronavirus (COVID-19) outbreak.

Click to read

Guidance for teachers on remote education

Updated 19/04/20

Information, guidance and support for teachers and leaders on educating children during the coronavirus outbreak.

Click to read

Guidance on making traffic orders

Updated 21/04/20

Additional and temporary guidance on making traffic orders during coronavirus restrictions.

Click to read

Guidance for care staff supporting adults with learning disabilities and autism

Published 24/04/20

Click to read

New guidance for social landlords on essential moves

Published 27/04/20

Councils and housing associations should continue to support vulnerable people to move home.

Click to read

Information on school admission appeals changes and accompanying guidance

Updated 24/04/20

Click to read

Social care guidance

Updated 27/04/20

Information for the adult social care sector on responding to the coronavirus pandemic.

Click to read

Remote Education Guidance

Published 05/05/20

An opportunity for schools to learn from each other's emerging practice as they develop their approaches to providing remote education.

Click here to read

Guidance on prioritising waste collections

Updated 05/05/20

A guide to help waste collectors prioritise their collection services during the coronavirus pandemic. This includes managing household waste recycling centres.

Click to read

Compulsory purchase order guidance

Published 13/05/2020

In response to the spread of coronavirus (COVID-19), MHCLG has published guidance for acquiring authorities on compulsory purchase matters.

Click to read

Community Infrastructure Levy guidance

Published 13/05/2020

In response to the spread of coronavirus (COVID-19), MHCLG has published guidance for local authorities on Community Infrastructure Levy matters.

Click to read

Guidance on plan-making

Updated 13/05/2020

Please note new paragraphs 076-078 which set out changes to Plan-making guidance in response to the coronavirus (COVID-19) pandemic.

Click to read

Neighbourhood planning guidance

Published 13/05/2020

The guidance explains the neighbourhood planning system introduced by the Localism Act, including key stages and considerations required.

Click to read

Planning consultation and decision guidance

Updated 13/05/2020

Sets out the process for efficient and inclusive consultation of planning applications

Click to read

Implementing protective measures in education and childcare settings

Updated 12/05/2020

Guidance for education and childcare settings on how to implement protective measures.

Click to read

Preparing for the wider opening of early years and childcare settings from 1 June

Published 24/05/20

Click to read

Planning guide for primary schools

Updated 4/06/20

Click to read

Guidance for secondary school provision from 15 June 2020

Updated 5/06/20

Click to read

Coronavirus (COVID-19): provision of home care

Published 22/05/20

Click to read

Reallocating road space in response to COVID-19: statutory guidance for local authorities

Updated 23/05/20

Guidance for local authorities on managing their road networks in response to the coronavirus (COVID-19) outbreak.

Click to read

Coronavirus (COVID-19): guidance for local government

Updated 01/06/2020

Guidance for local councils during the coronavirus (COVID-19) outbreak.

Click to read

Coronavirus (COVID-19): implementing protective measures in education and childcare settings

Updated 01/06/2020

This guidance has been updated to reflect the announcement by the Prime Minister that the government’s 5 tests have been met and the decision, based on all the evidence, to move forward with wider opening of education and childcare settings

Click to read

COVID-19 and renting: guidance for landlords, tenants and local authorities

Updated 01/06/2020

Non-statutory guidance for landlords, tenants and local authorities in the private and social rented sectors in the context of Coronavirus (COVID-19).

Click to read

Changes to the law on education, health and care needs assessments and plans due to coronavirus (COVID-19)

Updated 29/05/2020

Guidance on temporary changes to special educational needs and disability legislation during the coronavirus (COVID-19) outbreak.

Click to read

COVID-19: guidance for commissioners and providers of services for people who use drugs or alcohol

29/05/2020

COVID-19 guidance for commissioners and service providers for those dependent on drugs or alcohol

Click to read

Student number controls

Published 01/06/2020

The measures to protect students and universities during the coronavirus outbreak, including temporary student number controls and additional places.

Click to read

Prioritising waste collection services during coronavirus

Updated 03/06/2020

A guide to help local authorities and other waste collectors prioritise their waste collection services during the coronavirus pandemic. It has been developed with comments from local authorities and the waste industry.

Click to read

Resource hub for adult social care providers using digital technologies

Published June 2020

We have developed the following resources to help you with your digital journey.

All materials are open-source and free to use.

Click to read

View All Government Advice Notes

To view all other government advice notes on our Coronavirus Information Hub, click here.